Registration Associate

Location: 1044 State St, Schenectady, NY, 12307, United States
Base Pay: $16.00 - $23.50 / Hour
Required Degree: High School
Manage Others: No
Minimum Experience: 1 Year

Contact Information
Name: Kelly Dussault
Phone: 5183701441
Email: kdussault@hhchc.org

Description

Join Our Team as a Registration Associate at Hometown Health Centers
Location: On-site position, Schenectady, NY
Position Type: Full-Time
At Hometown Health Centers, we are committed to improving the health and lives of our community through compassionate, high-quality primary care and preventive services. We believe healthcare should be accessible, equitable, and patient-centers -- and we are proud to lead that mission every day.
We know that exceptional care starts the moment a patient walks through our doors. That’s why we’re looking for a Registration Associate who brings kindness, organization, and attention to detail to every interaction.
If you're passionate about helping people, love a fast-paced environment, and want to be part of a team that truly makes a difference — we’d love to meet you!

• Be the welcoming face for patients and visitors.
• Perform patient check-in and check-out with efficiency and care.
• Register new patients and update existing information in our EMR system.
• Verify insurance, complete necessary paperwork, collect payments, and post account balances.
• Schedule, reschedule, and confirm patient appointments.
• Always maintain confidentiality, professionalism, and a positive attitude.
• Support the Dental department with administrative duties as needed.

• Generous Paid Time Off (Vacation, Sick, Personal, Floating Holidays, Paid Holidays)
• Medical, Dental, and Vision Insurance
• 401(k) with Employer Match
• Tuition Reimbursement and Student Loan Forgiveness
• Employer-Paid Life, AD&D, Short-Term, and Long-Term Disability Insurance
• Flexible Spending Account(FSA) & Health Reimbursement Arrangement(HRA)
• Employee Assistance Program(EAP)

• High School Diploma or GED (required).
• Completion of a medical assistant training program (preferred).
• Previous experience in a medical office setting (preferred).
• Experience with insurance verification (preferred)
• Strong customer service skills
• Sharp attention to detail and the ability to work independently.
• Computer savvy with experience in EMR systems.
• Bilingual in English and Spanish? That’s a plus!

• Ability to sit for long periods of time
• Ability to move/lift up to 25lbs
• Ability to type, use a computer, and operate office equipment
• Ability to read computer screens, documents and identification materials

• Front desk setting with daily interaction with patients
• Occasional exposure to moderate to loud noise and interruptions in the lobby and waiting areas