Targeted Case Manager

The Family Counseling Center of Fulton County, Inc. is seeking a compassionate and organized Targeted Case Manager to join our team. In this role, you will work closely with clients to develop personalized service plans, coordinate care, and connect clients with the necessary resources to support their recovery and well-being. You will collaborate with clients, their families, and a multidisciplinary team to ensure comprehensive and effective service delivery.

Key Responsibilities:

• Conduct thorough assessments and develop personalized service plans addressing clients' behavioral health, medical, and social needs.
• Coordinate access to services such as medical care, mental health treatment, housing, and community resources.
• Advocate for clients’ needs, ensuring their rights are respected throughout the process.
• Provide regular follow-ups with clients, monitor progress, and adjust service plans as needed.
• Respond to crises, providing immediate support and collaborating with other professionals when necessary.
• Maintain accurate case records, including assessments, service plans, and progress notes.
• Collaborate with clinical staff, social workers, and community organizations to ensure coordinated care.
• Participate in program development, quality improvement, and analysis of client feedback and outcomes.

Qualifications:

• Bachelor’s degree in Social Work, Psychology, Human Services, or a related field (Master’s preferred).
• Minimum 3 years of experience in case management or social work, preferably in a behavioral health or community health setting.
• Relevant certifications (e.g., Certified Case Manager) preferred.
• Strong knowledge of case management practices and community resources.
• Understanding of behavioral health and substance use disorder treatment, trauma-informed care, and recovery-oriented systems.
• Ability to manage a caseload, prioritize tasks, and work both independently and as part of a team.
• Strong communication, organizational, and problem-solving skills.

Why Join Us?

At The Family Counseling Center, we don’t just care for our clients — we care for our team. We believe that supporting our staff is essential to providing exceptional care, which is why we foster a culture rooted in compassion, collaboration, and continued growth.

As a trusted nonprofit 501(c)(3) organization, we are proud to offer a wide spectrum of high-quality mental health and social services, with a strong emphasis on meeting the unique needs of children, families, and individuals across our community. Since our founding in response to the growing need for counseling in Fulton County, we have remained committed to creating a safe, supportive, and inclusive environment where both clients and staff can thrive.

Our team is made up of dedicated professionals driven by a shared mission, to empower people on their path toward emotional well-being and a brighter future. We support this mission with competitive compensation, generous benefits, and meaningful opportunities for personal and professional development.

What We Offer:

• Employer-paid Health Insurance (Bronze level coverage)
• Fully Paid Individual Dental and Vision Plans
• Agency-paid Life Insurance (equal to your annual salary)
• Flexible Spending Accounts (FSA)
• Health Savings Accounts (HSA) with employer contributions
• Employee Assistance Program (EAP) for mental health and wellness
• Generous Paid Time Off, including a full holiday week between Christmas and New Year’s
• 401(k) Retirement Plan with employer match program
• Ongoing Training, Education, and Staff Engagement Activities

Join a team that values your well-being as much as the well-being of the individuals we serve. At The Family Counseling Center, your work will truly make a difference, every day

Discover more about our culture and values by visiting https://www.thefamilycounselingcenter.org/why-join-us/

Job Type: Full-time

Pay: $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• How did you find us? (Facebook, LinkedIn, Indeed) or were you referred by one of our amazing staff? If so who?

Education:

• Bachelor's (Required)

License/Certification:

• NYS Drivers License (Required)

Ability to Commute:

• Gloversville, NY 12078 (Required)

Work Location: In person